Daremia Crews
Jacksonville,FL
Summary
Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 45 pounds. Highly experienced in performing quality inspections and machinery operations. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Kroger
Jacksonville, FL
05.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Identified customer needs and wants to enhance customer experiences and boost sales.
Associate
Amazon
Jacksonville, FL
12.2021 - 05.2024
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Educated new hires on company policies and procedures by designing and developing training program.
Manager
Firehouse Subs
Jacksonville, FL
12.2019 - 12.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Approved regular payroll submissions for employees.
- Conducted monthly inventories of raw materials and components on work floor.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Manager
Sonics Drive In
Jacksonville, FL
06.2019 - 01.2020
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
Manager
McDonald's Restaurant
Jacksonville, FL
05.2014 - 06.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
GED -
Nathan B Forrest High
Jacksonville, FL05.2007
Skills
- Customer Service
- Verbal and Written Communication
- Jam Clearing
- Cash Register Systems
- Guest Satisfaction
- Hospitality Management
- Handheld Scanners
- TDR
- Forklift
- Learning Ambassador
- Safe Driver Training
- Local Routes Understanding
- Time Management
- Heavy Hauling
- Map Reading Skills
- Knowledge of State Roads and Highways
- Vehicle Inspection
- Responsible Driver
- Local Delivery
Work Preference
Work Type
Full TimeImportant To Me
401k matchPaid time off4-day work weekFlexible work hoursWork-life balanceTimeline
Delivery Driver
Kroger
05.2023 - Current
Associate
Amazon
12.2021 - 05.2024
Manager
Firehouse Subs
12.2019 - 12.2021
Manager
Sonics Drive In
06.2019 - 01.2020
Manager
McDonald's Restaurant
05.2014 - 06.2019
GED -
Nathan B Forrest High