Provided exceptional customer service to enhance guest dining experiences in a high volume restaurant.
Handled cash, credit card transactions and POS system operation.
Demonstrate strong menu knowledge, including food recommendations and steak temperatures
Skillfully upsold menu items and beverages.
Barista
Ellinkion Agora, Greek Market
06.2023 - 08.2023
Prepare a wide array of drinks in a timely manner.
Keep the area clean and well organized.
Help with taking orders and processing payments.
Manager
Kittea LLC
01.2022 - 08.2022
Managed day-to-day operations of the cafe
Trained employees on drinks preparation and proper use of coffee equipment
Coordinated with vendors, ordered supplies, and maintained inventory
Managed the cash register and calculated daily revenue
Barista
Baggins Coffee
10.2020 - 02.2021
Ensured both efficiency and friendly service while handling food and beverage, accepting payment and making changes to orders especially during high foot traffic times where there are over 30 guests waiting
Created a positive team environment by recognizing changes in partner morale and performance and initiated discussions on a social media platform where all 50 employees could address miscommunications and grievances.