Darian Pribble
Temecula,CA
Summary
Experienced and dedicated front desk receptionist/phlebotomist with proven skills in administrative tasks such as scheduling appointments, managing medical records, and verifying insurance information. Skilled in drawing blood, processing samples, and providing excellent patient care. Possess strong communication and interpersonal skills, able to effectively interact with patients, coworkers, and healthcare professionals. Eager to contribute knowledge and abilities to a dynamic healthcare environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative/Phlebotomist
Quest
08.2022 - 05.2023
- Advocated superior expertise by addressing customer concerns, demonstrating empathy, and resolving problems swiftly with a minimum of 20 patients a day.
- Worked effectively in fast-paced environments.
- Self-motivated with a strong sense of personal responsibility.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Reviewed patient records for accuracy and completeness.
Customer Service Representative/Phlebotomist
Foothill Presbyterian Hospital
10.2021 - 01.2022
- Managed tracking of approximately 30 patients while supporting customer service policies and procedures to meet and exceed service standards.
- Demonstrated a strong ability to communicate with healthcare providers, internal team members and patients while effectively.
- Utilized strong communication skills to educate patients on phlebotomy process, calming any fears or concerns and fostering a positive experience.
- Established expertise in phlebotomy techniques, ensuring accurate specimen collection and processing for diagnostic purposes.
Customer Service Representative/Phlebotomist
Colonial Corner Medical Group (externship)
10.2019 - 10.2019
- Proficient in providing excellent customer service by greeting patients, verifying identities, and addressing any concerns or questions.
- Experienced in maintaining a clean and organized work environment, following proper procedures for specimen labeling and handling.
- Knowledgeable in using electronic health record systems to document patient information, test results, and communicate with healthcare providers.
Front Desk Receptionist Volunteer
Naval Medical Center San Diego Ultrasound
06.2017 - 10.2017
- Greeted and assisted visitors, answering inquiries and directing customers to appropriate personnel and or departments.
- Scheduled appointments and effectively communicated with clients to coordinate meeting times and ensure a smooth process.
- Maintained a clean and professional desk area, ensuring a welcoming environment for patients and visitors.
Education
No Degree - Phlebotomy Certification
Phlebotomy U
San Diego, CA11.2019
High School Diploma -
Great Oak High School
Temecula, CA05.2013
Skills
- Administrative and Office Support
- Scheduling appointments and medical record review (CHCS)
- Proficient Computer Skills
- Multi-line phone skills
- Patient Relations/Customer Service skills
- Venipuncture and capillary puncture
- Follow HipAA Guidelines
- Willing to learn
Certification
- CPT License #02039083
- NCCT License #1084811
References:
April Perkins - Coworker from Quest Diagnostics
626-715-1883
Krisia Hernandez - Coworker from Foothill Presbyterian
hernedez0676@gmail.com
766-963-1481
Mylee Do - Supervisor Colonial Corner
619-582-5105
Ruben Concepcion - Friend
858-207-7457
Timeline
Customer Service Representative/Phlebotomist
Quest
08.2022 - 05.2023
Customer Service Representative/Phlebotomist
Foothill Presbyterian Hospital
10.2021 - 01.2022
Customer Service Representative/Phlebotomist
Colonial Corner Medical Group (externship)
10.2019 - 10.2019
Front Desk Receptionist Volunteer
Naval Medical Center San Diego Ultrasound
06.2017 - 10.2017
No Degree - Phlebotomy Certification
Phlebotomy U
High School Diploma -
Great Oak High School
- CPT License #02039083
- NCCT License #1084811
References:
April Perkins - Coworker from Quest Diagnostics
626-715-1883
Krisia Hernandez - Coworker from Foothill Presbyterian
hernedez0676@gmail.com
766-963-1481
Mylee Do - Supervisor Colonial Corner
619-582-5105
Ruben Concepcion - Friend
858-207-7457
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