Darian R. Helms
Albuquerque
Summary
Dedicated job seeker with a proven track record of fulfilling organizational needs through systematic and efficient practices. Proficient in managing high-pressure situations and adapting to evolving challenges to strengthen brand presence. Highly organized and motivated, ready to apply time management and organizational skills in various environments. Actively pursuing entry-level roles to develop skills while driving company success.
Overview
7
7
years of professional experience
Work History
Server
Flix Brewhouse
Albuquerque
06.2024 - 08.2025
- Delivered golden standards set by Flix for guest experiences.
- Greeted guests within two minutes and provided recommendations on beers and events.
- Informed guests about upcoming movie releases to enhance their visit.
- Facilitated requests for additional items to ensure guest comfort during screenings.
Crew Trainer
Dion's Pizza
Albuquerque
09.2022 - 05.2024
- Opened store daily by preparing foods and ensuring accurate grocery orders.
- Trained new crew members to uphold Dion's core values and operational excellence.
- Ensured compliance with health and safety regulations during daily operations.
- Monitored product quality to maintain high standards of freshness and taste.
- Facilitated team meetings to discuss performance metrics and operational improvements.
E-Commerce Dept.
Smith's Food and Drug Store
Albuquerque
12.2020 - 07.2023
- Oversaw order fulfillment processes to ensure timely delivery of customer purchases.
- Managed daily operations of e-commerce department to optimize workflow efficiency.
- Trained and supervised staff to enhance customer service quality.
- Monitored analytics to track progress against senior management goals.
- Picked customers' online orders and took curbside orders efficiently.
- Restocked inventory to maintain optimal stock levels.
- Completed closing paperwork accurately to ensure financial integrity.
Server
Cracker Barrel
Albuquerque
06.2019 - 11.2020
- Provided exceptional customer service to enhance guest experiences.
- Accurately took and served orders, ensuring satisfaction.
- Maintained cash bank for efficient guest transactions.
- Executed detailed nightly cleaning to uphold hygiene standards.
Carhop/Crew Member
Sonic Drive-in
Albuquerque
04.2018 - 10.2019
- Facilitated efficient order taking, enhancing teamwork and communication among staff.
- Delivered food and beverages promptly to ensure customer satisfaction.
- Provided exceptional customer service to elevate dining experiences.
- Completed opening, closing, and shift transitions in compliance with company guidelines.
- Prepared drinks, condiments, and food items according to established restaurant standards.
- Operated cash register with accuracy to efficiently process payments.
Education
Clinical Certified Medical Assisstant - Healthcare
Stepful
Online10-2025
High School Diploma -
E-Cadamy High School
Albuquerque, NM05.2019
Skills
- Customer service excellence
- Time management
- Active Listening
- Quick learner
- Patient care
- Training and mentoring
Timeline
Server
Flix Brewhouse
06.2024 - 08.2025
Crew Trainer
Dion's Pizza
09.2022 - 05.2024
E-Commerce Dept.
Smith's Food and Drug Store
12.2020 - 07.2023
Server
Cracker Barrel
06.2019 - 11.2020
Carhop/Crew Member
Sonic Drive-in
04.2018 - 10.2019
Clinical Certified Medical Assisstant - Healthcare
Stepful
High School Diploma -
E-Cadamy High School