Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
AltaPointe Health Systems
Mobile, AL
04.2024 - 04.2025
Collected samples from patients for laboratory testing purposes.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Documented notes during patient visits.
Incorporated outside records into charts and EHR.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Handled general office duties to support administrative staff during peak hours.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Key Holder
Dollar General
Mobile, AL
04.2022 - 03.2024
Managed daily operations, client relations and IT.
Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Assisted in general housekeeping to maintain store image.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
Overnight Stocker
Walmart
Jackson, AL
03.2021 - 04.2022
Restocked shelves according to plan-o-grams set up by management team.
Worked collaboratively with other team members to achieve departmental goals.
Used proper case cutting techniques to cut and sort stock loads.
Followed instructions to properly arrange merchandise items.
Education
High School Diploma -
Jackson High School
Jackson, AL
05-2018
Certificate of Technical Studies - Medical Assistant
Fortis College
Mobile, AL
Skills
Patient registration
Laboratory specimen preparation
Electronic health records
Insurance verification
Appointment scheduling
Clinical documentation
Team collaboration
Office administration
Communication skills
Time management
Problem solving
Data entry
Certified medical assistant
Certification
Certified Medical Assistant
Timeline
Medical Assistant
AltaPointe Health Systems
04.2024 - 04.2025
Key Holder
Dollar General
04.2022 - 03.2024
Overnight Stocker
Walmart
03.2021 - 04.2022
High School Diploma -
Jackson High School
Certificate of Technical Studies - Medical Assistant