Darien Cooper
Milwaukee,WI
Summary
Seasoned Customer Associate with nearly two years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
10.2021 - 07.2023
- Assisted numerous customers daily with positive attitude and focus on customer satisfaction.
- Maintained positive customer service experiences via efficient and forward-thinking strategies to ensure efficiency and effectiveness.
- Informed customers about special promotions and provided detailed information for various products.
- Frequently worked in multiple departments to ensure optimal flow of customers and prevent long wait times and unfulfilled customers.
Education
High School Diploma -
Cudahy High School
Cudahy, WI06.2022
Skills
- Account Management
- Exceptional Communicator
- Inbound and Outbound Calling
- Customer Service
- Quality Assurance
- Complex Problem-Solving
- Refund Processing
- Customer Complaint Resolution
- Product Knowledge
Timeline
Customer Service Associate
Walgreens
10.2021 - 07.2023
High School Diploma -
Cudahy High School