Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DARIEN KHOGALI

Coralville,IA

Summary

Dynamic Pharmacy Technician with proven expertise at CVS Pharmacy in prescription processing and inventory management. Adept at enhancing customer service and ensuring compliance with FDA and HIPAA regulations. Recognized for resolving customer issues efficiently while maintaining confidentiality and accuracy in medication dispensing. Strong communicator and problem solver dedicated to improving pharmacy operations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
Cedar Rapids, IA
12.2024 - Current
  • Processed prescription orders accurately and efficiently for customer fulfillment.
  • Assisted pharmacists in preparing medication and ensuring proper labeling.
  • Managed inventory by restocking shelves and organizing medication supplies.
  • Provided customer service by answering questions about medications and store policies.
  • Collaborated with team members to enhance workflow and service delivery.
  • Ensured compliance with safety standards and regulatory requirements in pharmacy operations.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Restocked shelves with new supplies of medications as needed.
  • Organized work areas so that everything was easily accessible when needed.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Received payment from customers and processed credit card transactions when necessary.
  • Verified prescriptions and drug labels, documents and packages.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Prepared prescription transfers to other pharmacies.
  • Monitored prescription refill requests and communicated with patients regarding their status.
  • Participated in continuing education and training to stay current with pharmacy practices and technology.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Prepared and processed medical insurance claim forms and records.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.

CACHAIR

IOWA CITY HALAL FOOD GROCARIES
Iowa City, IA
11.2022 - 02.2025
  • Supervised daily store operations to maintain a welcoming shopping environment.
  • Maintained communication between staff, board members and stakeholders throughout the event process.
  • Collaborated with other co-chairs on planning and organizing activities during the event.
  • Developed marketing strategies aimed at increasing attendance at the events.
  • Resolved conflicts between stakeholders when necessary.
  • Fostered collaboration and development of new practices by business leaders.
  • Coordinated community outreach programs to promote halal food awareness.
  • Oversaw inventory management and ordering processes for grocery supplies.

Pharmacy Technician

MINT PHARMACY
Westland, Michigan
11.2017 - 12.2018
  • Processed prescription orders accurately and efficiently for customer fulfillment.
  • Assisted pharmacists in preparing medication and ensuring proper labeling.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Education

Associate of Arts - BUSINESS INTERPRENEUR DIPLOMA

Kirkwood Community College
Cedar Rapids, IA
08-2023

High School Diploma -

Charles Stewart Mott Community College
Flint, MI
02-2017

Some College (No Degree) - Pharmacy

Henry Ford College
Dearborn, MI

Skills

  • Pharmacy operations
  • Inventory management
  • Prescription processing
  • Customer service
  • Data entry
  • Team collaboration
  • Communication skills
  • Problem solving
  • Updating medication histories
  • Drug monitoring
  • Insurance billing
  • Stocking shelves
  • FDA and HIPAA compliance
  • Medication labels
  • Receiving incoming supplies
  • Proper labeling procedures
  • OTC recommendations
  • Verifying orders
  • Processing payments
  • Proper labeling
  • Problem-solving skills
  • Manual and automated medication dispensing
  • Record preparation
  • Drug inventory management
  • Pharmacy and customer records management
  • Drug inventory control
  • Confidentiality and HIPAA
  • Patient confidentiality
  • Supply restocking
  • FDA drug safety guidelines
  • Drug utilization review
  • Point of sale systems proficiency
  • Labeling accuracy
  • Insurance reconciliation
  • Labeling prescriptions
  • Medication therapy management
  • Dosage form preparation
  • Resolving customer issues
  • Quality assurance and control
  • Advanced math skills
  • Interpreting orders
  • Drug storage procedures
  • HIPAA
  • Answering customer questions
  • Medication storage procedures
  • Drug safety
  • Attendance oversight
  • Interpreting and processing medication orders
  • Medication storage management
  • Insurance processing
  • Cleaning and sanitizing

Certification

  • HIGH SCHOOL DIPLOMA
  • PHARMACY TECHNCIIAN TRAINEE CERTIFICATE.

Timeline

Pharmacy Technician

CVS Pharmacy
12.2024 - Current

CACHAIR

IOWA CITY HALAL FOOD GROCARIES
11.2022 - 02.2025

Pharmacy Technician

MINT PHARMACY
11.2017 - 12.2018

Associate of Arts - BUSINESS INTERPRENEUR DIPLOMA

Kirkwood Community College

High School Diploma -

Charles Stewart Mott Community College

Some College (No Degree) - Pharmacy

Henry Ford College

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