Darike Aychiluhim

• Serve as the primary point of contact for patients by answering phone calls, responding to inquiries, and providing exceptional customer service.
• Coordinate and schedule appointments for new and existing patients while maintaining an accurate daily calendar.
• Collect, organize, and maintain patient documentation and records to support clinical operations.
• Verify insurance coverage, obtain prior authorizations, and coordinate referrals with specialists and healthcare providers.
• Communicate regularly with home health agencies, patients, and medical offices to ensure timely follow-up and continuity of care.
• Process patient payments and maintain accurate documentation within RXNT EHR.
• Support providers by preparing patient information and ensuring records are complete before appointments.

• Review, organize, and transfer patient information between electronic health record systems.
• Abstract and validate medical records from Athena, Greenway, Cerner, NextGen, and Epic platforms.
• Maintain accuracy and attention to detail while managing large volumes of confidential information.
• Review patient histories, medications, allergies, problem lists, and diagnostic results.

• Coordinated communication among physicians, pharmacies, residents, and families to ensure alignment on care plans and services.
• Managed documentation, medication records, physician orders, and resident information with accuracy and confidentiality.
• Scheduled appointments and coordinated follow-up care while maintaining organized records to enhance resident support.
• Assisted with admissions by gathering required documentation and communicating with prospective residents and families
• Maintained inventory records and ensured necessary supplies were available.
• Cultivated strong relationships with residents, families, and healthcare partners through consistent, compassionate service.