Dario Arroyo
Chicago,IL
Summary
Accomplished Commercial Sales Manager with a focus on team excellence and client satisfaction. Proficient in developing sales strategies and training teams to optimize performance. Strong ability to maintain client relationships and communicate marketing initiatives effectively.
Overview
13
13
years of professional experience
Work History
Commercial Sales Manager
AutoZone
Chicago, IL
03.2020 - Current
- Maintained relationships with existing clients by providing superior customer service.
- Managed a portfolio of accounts while developing new business from existing clients.
- Created detailed reports on sales performance metrics for management review.
- Responded promptly to customer inquiries about products or services being sold.
- Monitored sales growth vs. budget expectations prior to implementing marketing strategies and business plans.
- Built and trained a team of productive and motivated sales AutoZoners.
- Resolved customer complaints regarding sales and service.
Commercial Specialist
AutoZone
Chicago, IL
01.2016 - 01.2020
- Maintained updated records of customer data, including contact information, purchase history.
- Tracked daily revenue figures from sales activities against established goals and targets.
- Resolved customer complaints or disputes in a timely manner while maintaining positive relationships.
- Reviewed and analyzed customer buying patterns to identify potential sales opportunities.
- Managed inventory levels by monitoring stock availability and ordering when necessary.
Parts Sales Manager
AutoZone
Chicago, IL
01.2014 - 01.2016
- Collaborated with other departments to provide optimal customer experience.
- Performed regular price checks to ensure competitive rates were maintained.
- Managed returns of defective or incorrect items according to company policy.
- Resolved customer complaints promptly and efficiently.
- Supervised daily operations of the parts department, including ordering, stocking, and selling of products.
Sales Clerk
AutoZone
Chicago, IL
08.2012 - 01.2014
- Greeted customers and responded to inquiries in a professional manner.
- Processed sales transactions accurately and efficiently utilizing POS systems.
- Assisted in the development of store displays to promote products.
Education
Some College (No Degree) - General Studies
Wilbur Wright College
Chicago, ILAutomotive Technology - Automotive
Carl Schurz
Chicago, IL06-2012
Skills
- Sales forecasting
- Sales reporting
- Customer relationship management
- Detailed business plans
- Training and mentoring
- Cold calling
- Interdepartmental collaboration
Accomplishments
- Earned The Million Dollar Club for three consecutive years (2023-2025) Awarded annually to top-performing commercial sales managers who exceed one million dollars in sales.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Professional
German
Elementary
Timeline
Commercial Sales Manager
AutoZone
03.2020 - Current
Commercial Specialist
AutoZone
01.2016 - 01.2020
Parts Sales Manager
AutoZone
01.2014 - 01.2016
Sales Clerk
AutoZone
08.2012 - 01.2014
Some College (No Degree) - General Studies
Wilbur Wright College
Automotive Technology - Automotive
Carl Schurz
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