Darius Bell
Lynchburg,VA
Summary
Sales is what i do, But helping people is what i do best!
Currently helping families build long term legacies thru Life insurance
Motivational leader and expert in customer care/communications, organized problem solving , relationship building and sales. Striving to always exceed customer/employer expectations and maintain customer centricity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Benefits Representative
American Income Life Insurance Company
Lynchburg, VA
10.2023 - Current
- Provide personalized service to clients by phone, email, or in-person meetings.
- Analyzed client portfolios to determine best investment opportunities.
- Educated clients on various types of life insurance policies available in the market.
- Communicated with clients to understand needs and identify best policies for each case.
Machine Operator
Frito lay
Lynchburg
02.2022 - 09.2023
- Troubleshoot malfunctions in equipment or processes.
- Observe machine operations to detect any problems or defects in the finished product.
- Lubricated parts and performed minor maintenance to improve machine function.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
Research Analyst
J. Crew Group, Inc.
Lynchburg
03.2019 - 12.2021
- Performed detailed analysis of financial transactions to identify suspicious activity.
- Assessed customer and client data to detect potential fraud risks.
- Monitored customer accounts and identified any discrepancies or irregularities in account activity.
- Reviewed customer profiles for any changes that may indicate fraudulent activities.
Customer Support Representative
CONVERGYS
Lynchburg
01.2018 - 02.2019
- Inbound phone support for PNC Bank
- Followed strict compliance guidelines when completing financial transactions for customers.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
Store Manager
SLEEPY'S / MATTRESS FIRM
Lynchburg
01.2014 - 12.2017
- Demonstrated knowledge of mattress features and benefits to customers.
- Trained and mentored associates to teach daily tasks and procedures.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Education
High School Diploma -
E.C. Glass High School
Lynchburg, VA06-2009
Skills
- Store Management Experience
- Account Management
- Microsoft Office
- Quality Control
- Preventive Maintenance
- Documentation And Reporting
- Auditing procedures
- Evidence Gathering
- Product Sales
Certification
- Health, Life & Annuities Insurance Producer for the State Of Virginia
- Issue Date October 06, 2023 Expires June 30, 2025
Accomplishments
- Mattress Firm Company Ambassador (February 2017) Assisted with Company Acquisition of Sleep Train Brand Stores in Eugene,Oregon. Refreshed Sleep Train stores to Mattress Firm Brand and trained employees on Mattress Firm's Polices Procedures and Daily Operations
References
References available upon request.
Timeline
Licensed Benefits Representative
American Income Life Insurance Company
10.2023 - Current
Machine Operator
Frito lay
02.2022 - 09.2023
Research Analyst
J. Crew Group, Inc.
03.2019 - 12.2021
Customer Support Representative
CONVERGYS
01.2018 - 02.2019
Store Manager
SLEEPY'S / MATTRESS FIRM
01.2014 - 12.2017
High School Diploma -
E.C. Glass High School