Darius Jackson
Comstock Park,MI
Summary
Diligent professional with solid background in adaptability to daily operations, personability and ensuring efficient workflow. Proven track record of maintaining positive attitude, enhancing business performance through efficient well-versed communication and strategic planning. Demonstrated ability to foster collaborative environments and adapt to dynamic business needs.
Overview
6
6
years of professional experience
Work History
Department Manager (Floorcoverings)
Menards Inc.
Comstock Park
08.2025 - Current
- Led department operations, ensuring efficient inventory management and optimal product placement.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented process improvements, enhancing workflow efficiency and reducing operational delays.
- Monitored sales trends to optimize stock levels and maximize profitability.
- Conducted performance evaluations, providing constructive feedback to drive employee development.
- Coordinated cross-departmental initiatives to improve customer service outcomes and satisfaction rates.
- Developed strategic merchandising plans aligned with company goals, increasing product visibility.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
1st Assistant Manager (Floorcoverings)
Menards Inc.
Comstock Park
01.2022 - 08.2025
- Supervise & work with team members
- Manage emails & daily tasks
- Create to-do list for team members & delegate tasks
- Communications
- In charge of a department sales phone & radio
- Track daily sales and company sales
- Handle machinery
- Cut window blinds & carpet
- Create Plan-O-Grams & set aisles to plan
- Oversee special orders & customer follow-ups
- Contact vendors & distribution centers
- Open/Close working a constantly changing & flexible schedule
- Take part in Menards TV informational learning about selling tips, current, new, and upcoming products & specifications
- Set promotional sales, handle price adjustments, & discount remnants or clearance items
- Boosted sales performance through effective merchandising, inventory management and store layout optimization.
- Established rapport with customers through personalized interactions that fostered loyalty while driving repeat business.
- Streamlined operational processes, reducing errors and improving overall efficiency.
- Provided ongoing feedback and coaching for employees to aid their professional development and improve their performance levels.
- Implemented loss prevention measures, resulting in decreased shrinkage rates and increased profitability.
- Monitored financial performance indicators, adjusting strategies as necessary to meet company goals.
- Contributed to successful promotional events by creating eye-catching displays that showcased featured products effectively.
- Conducted regular employee training sessions to ensure consistent product knowledge and exceptional customer service skills.
- Enhanced customer satisfaction with excellent service, prompt problem resolution, and attention to detail.
- Oversaw vendor relationships, negotiating favorable terms on pricing while securing timely deliveries of new products.
- Improved team productivity by implementing efficient staff scheduling and task delegation.
- Coordinated seamless communication between departments for smoother operations and better collaboration efforts.
- Maintained an organized stockroom to facilitate efficient replenishment of sales floor merchandise.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Sales Lead
The Vitamin Shoppe
Walker
11.2024 - Current
- Key Holder
- Handle deposits & transactions
- Track daily sales, weekly sales, monthly sales, & annual sales
- Complete daily depository slips & bank deposits
- Unload & scan in shipments
- Create product tags, merchandise products, & complete blocking and facing
- Interact with customers & provide outstanding personalized customer service
- Take part in inventory, rotations, & changeovers
- Use FIFO system & check dates of products
- Fulfill opening & closing duties
- Complete planograms & build or create displays
- Work with team to provide outstanding customer experience
- Fulfill online orders & answer incoming call with product knowledge
- Complete sales, loss prevention, & product training weekly
Package Handler
FedEx Grounds
Walker
01.2022 - 04.2022
- Work with teams
- Carefully and securely move packages to secure cart or truck
- Place new labels and make sure labels are correct
- Organize packages in numerical order by labels and by size
Marketing Intern
Detroit Garage Deluxe Auto Detail
Livonia
08.2021 - 12.2021
- Conducted market research
- Analyzed data trends
- Redesigned the company's website
- Created original content for various social media platforms.
- Managed Excel spreadsheets
- Oversaw monthly account reconciliation
- Developed training presentations
- Facilitated customer service training exercises
- Handle transactions
- Key Holder
Mid-Level Sales Associate
Premiere Sales
Big Rapids
07.2020 - 01.2021
- Managed cash registers & count daily till
- Organized inventory rooms
- Maintained the cleanliness of assigned areas
- Provided outstanding customer service while processing POS (point of sale) transactions.
- Created sales materials
- Designed product photos and marketing presentations
Senior Sales Associate
GNC
Big Rapids
06.2020 - 09.2020
- Assisted managers with opening/closing store procedures
- Cash handling & recording till
- Key Holder
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Maintained displays as indicated by planograms, end caps & bulk stack instructions
- Worked on the implementation of new marketing strategies and campaigns
- Generated monthly marketing reports
Education
Bachelor - Marketing & Sales Minor
Ferris State University
Big Rapids, MI12-2022
Skills
- Employee scheduling
- Operational efficiency
- Marketing
- Decision-making capacity
- Customer service
- Problem-solving
- Adaptability and flexibility
- Verbal and written communication
- Microsoft office proficiency
- Positive attitude
- Teamwork and collaboration
Timeline
Department Manager (Floorcoverings)
Menards Inc.
08.2025 - Current
Sales Lead
The Vitamin Shoppe
11.2024 - Current
1st Assistant Manager (Floorcoverings)
Menards Inc.
01.2022 - 08.2025
Package Handler
FedEx Grounds
01.2022 - 04.2022
Marketing Intern
Detroit Garage Deluxe Auto Detail
08.2021 - 12.2021
Mid-Level Sales Associate
Premiere Sales
07.2020 - 01.2021
Senior Sales Associate
GNC
06.2020 - 09.2020
Bachelor - Marketing & Sales Minor
Ferris State University