Darius Pettis
Mocksville,NC
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets.
Overview
10
10
years of professional experience
Work History
Operations Manager
Fed Ex Ground
Charlotte, NC
08.2013 - Current
° Managing 15 to 20 people in loading packages into a trailer in a timely manner on a daily bases.
°Directed operations staff by providing guidance, training, and support in order to meet company objectives.
°Monitored and improved efficiency of processes, team performance, and customer service.
°Developed and implemented operational procedures to ensure quality standards are met.
° Performing safety meetings daily to insure a safe work environment and to maintain the companies safety goal.
° Daily employee engagement to maintain rentention.
° Knowledgeable in handling personal employees sensitive situations.
° Preparing disciplinary documentation to hold employees accountable.
° Knowledgeable in maintaining a fun and productive work environment.
Skills
- Performance Reporting
- Performance Monitoring
- Procedure Development
- Operations Monitoring
- Problem-Solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Operations Manager
Fed Ex Ground
08.2013 - Current