Darla Nell
Pekin,IL
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
15
15
years of professional experience
Work History
Receptionist
UnityPoint Clinic Integrative Medicine At Peartree
04.2007 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately..
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Associate of Science - Health Administration
Colorado Technical University
Colorado Springs, CO07.2023
Skills
- Data Entry
- Clerical Support
- File Management
- Schedule Management
- Document Management
- Telephone Skills
- Technical Support
- Scheduling
Timeline
Receptionist
UnityPoint Clinic Integrative Medicine At Peartree
04.2007 - 04.2022
Associate of Science - Health Administration
Colorado Technical University
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