Summary
Overview
Work History
Education
Skills
Timeline
Generic

DARLENE BELBECK

Patient Access Specialist
Dayton, Germantown,OH

Summary

Accomplished and energetic Patient Access Counsler with a solid history of achievement in Patients Accounts. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Verify Surgery Benefits, Daily Deposits and Collecting Payments Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach. Efficient [Job Title] competent in handling scheduled and unscheduled patients. Coordinates schedules and bed assignments effectively using [System]. Successful at resolving paperwork and operational problems to complete timely registrations. Documents critical data elements consistently to facilitate proper identification and billing for each patient. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.

Overview

14
14
years of post-secondary education

Work History

Patient Registration/Patient Access Counselor

Kettering
  • Health Network
  • Se computers for various applications, such as database management or word processing
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced
  • Create, maintain, and enter information into databases
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
  • Complete forms in accordance with company procedures
  • Schedule and confirm appointments for clients, customers, or supervisors
  • Make copies of correspondence or other printed material
  • Locate and attach appropriate files to incoming correspondence requiring replies
  • Provide services to customers, such as order placement or account information
  • Conduct searches to find needed information, using such sources as the Internet
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

Education

High School Diploma -

Valley View High School
Germantown, OH
09.1965 - 06.1979

Skills

Writing Active ListeningCustomer and Personal Service Reading ComprehensionComputers and Electronics

Self-Motivated

Clerical Support

Customer Service

Excellent Communication

Multitasking Abilities

Planning and Coordination

Teambuilding

Timeline

Patient Registration/Patient Access Counselor

Kettering

High School Diploma -

Valley View High School
09.1965 - 06.1979
DARLENE BELBECKPatient Access Specialist