Experienced banking professional seeking a position to leverage customer service and financial analysis skills with an innovative organization.
Overview
31
31
years of professional experience
Work History
Mortgage Application Processor& Analyst
First State Bank of St. Charles MO
2012.06 - Current
Collect documentation from clients to underwrite loan applications for multiple government agencies; Fannie Mae, Freddie Mac, FHA, USDA and VA while simultaneously ensuring all banking compliance regulations are maintained.
Analyzing contracts, tax returns, assets, appraisals, title, insurance policies, court orders, and completing fraud checks in a fast-paced environment while building client relationships and supporting sales staff with problem resolutions.
Handled confidential client documents with discretion and adherence to privacy regulations.
Manage pipeline milestones according to required deadlines.
Mortgage Processing Coordinator
Plaza Home Mortgage Services
2002.04 - 2012.06
Assisted one of the Nation's top mortgage originators as a transaction coordinator working in person with home buyers, agents, underwriters, bank officials, insurance companies and title companies.
Data collection for underwriting, reconciled settlement statements with clients and taught first time home buyer training courses.
Achieved customer satisfaction goals by responding promptly to inquiries and addressing concerns professionally.
Administrative Assistant
Hillcrest Bank
1993.05 - 2002.04
Pioneered automation of mortgage underwriting after working in various banking positions including consumer and commercial lending.
Compiled weekly reports for the board of trustees.
Disbursed transaction funds, responsible for all department accounting.
Submitted bank applications to secondary market investors.
Education
Bachelor of Arts - Management and Human Relations
MidAmerica Nazarene University
08.2009
Associates of Applied Science -
Longview Community College
08.1993
Skills
Proficient in Microsoft Office
Microsoft Outlook
Encompass Mortgage
Analyst
Data collection
Contract Review
Accuracy and Precision
Compliance Management
Timeline
Mortgage Application Processor& Analyst
First State Bank of St. Charles MO
2012.06 - Current
Mortgage Processing Coordinator
Plaza Home Mortgage Services
2002.04 - 2012.06
Administrative Assistant
Hillcrest Bank
1993.05 - 2002.04
Bachelor of Arts - Management and Human Relations
MidAmerica Nazarene University
Associates of Applied Science -
Longview Community College
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