Savannah Beckstrom
Henderson,NV
Summary
Dedicated and detail-oriented professional with a strong background in financial aid administration, office support, and customer service. Demonstrates adaptability and thrives in dynamic environments. Consistently recognized for delivering exceptional results and providing excellent support to colleagues and clients.
Overview
4
4
years of professional experience
Work History
Application Processor
Touro University Nevada
01.2024 - Current
- Reviewed and processed incoming applications for accuracy and completeness, ensuring all required documentation was submitted
- Verified that applications met established admissions criteria and standards
- Accurately entered applicant information into the admissions database
- Collaborated with admissions counselors and team members to address application-related queries
Financial Aid Technician
University of Alaska Southeast
01.2022 - 02.2024
- Processed incoming financial aid checks, maintaining accurate logs for secure and timely fund delivery
- Prepared checks for disbursement or direct deposit to ensure students received funds immediately
- Scanned and indexed financial aid documents, ensuring confidentiality and ease of retrieval
- Worked remotely from May 2023-February 2024
Operations Specialist
Intouch Credit Union
06.2023 - 01.2024
- Resolved debit/ATM card, credit card, and Zelle fraud and dispute cases through effective communication with members, processing chargebacks, and tracking case progress
- Reviewed daily and monthly reports for Zelle, credit, and ATM transactions
- Processed incoming and outgoing wire requests accurately
- Coordinated with card processing and ATM vendors to promptly resolve cardholder and terminal issues
Janitor
Denali Universal Services
07.2021 - 01.2022
- Maintained cleanliness in hallways, stairways, offices, kitchens, and public areas
- Executed various floor care tasks, including sweeping, mopping, waxing, and buffing
- Managed waste disposal and transportation, ensuring a clean and safe environment
Financial Support Specialist
True North Federal Credit Union
07.2020 - 07.2021
- Processed financial transactions, including deposits, withdrawals, transfers, and loan payments, assisting members directly
- Opened new accounts and explained credit union products to enhance members' understanding
- Ensured accurate balancing of the cash drawer and daily transactions with solid cash-handling skills
- Developed sales experience by cross-selling services to meet member needs
Education
AA - General Education with a concentration in Accounting
Touro University Worldwide
12.2024
High School Diploma -
Yakutat High School
Yakutat, AK05.2012
Skills
- Proficient in Microsoft Office
- Proficient in Google Workspace
- Experienced with Banner software system
- Data management
- Reporting
- Excellent phone etiquette
- Professional communication
- Active listening
- Problem-solving
- Customer service
- Attention to detail
- Multitasking
References
- Janelle Cook, Financial Aid Director, 907-796-6257, 907-635-0865
- Michele Gerke, Courts Supervisor, 907-750-5608, odelay444@hotmail.com
- Paige Dillard, Former Financial Aid Advisor, 775-420-7896, paigedillard@gmail.com
Timeline
Application Processor
Touro University Nevada
01.2024 - Current
Operations Specialist
Intouch Credit Union
06.2023 - 01.2024
Financial Aid Technician
University of Alaska Southeast
01.2022 - 02.2024
Janitor
Denali Universal Services
07.2021 - 01.2022
Financial Support Specialist
True North Federal Credit Union
07.2020 - 07.2021
High School Diploma -
Yakutat High School
AA - General Education with a concentration in Accounting
Touro University Worldwide
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