Sharnira Townsend
Newark,DE
Summary
One Year experience in (ITBA) Information Technology Business Administration. Duties performed include working on computer disk clean up, updating software and refurbishing computers
- Certification in Microsoft Office, specifically with Microsoft Word, Excel and Powerpoint.
Overview
10
10
years of professional experience
Work History
Application Processor
Adecco
Newark, DE
11.2023 - Current
- Processed incoming applications and ensured that all information was properly entered into the system.
- Obtained scanned records and uploaded into company databases.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
Housekeeper
University of Pennsylvania
Philadelphia, PA
11.2018 - 10.2023
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Emptied trash receptacles throughout the property.
- Reported any maintenance issues or damage to supervisors immediately.
- Observed proper use of chemicals when cleaning various surfaces.
Secretary
Autobody at Southwest
Philadelphia, PA
02.2014 - 11.2018
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
Education
High School Diploma -
Youth Build Philadelphia Charter School Charter School
Philadelphia, PA08-2013
Skills
- Hardworking, dependable and reliable
- Strong communication skills
- Proficient Skills in Microsoft Office
Timeline
Application Processor
Adecco
11.2023 - Current
Housekeeper
University of Pennsylvania
11.2018 - 10.2023
Secretary
Autobody at Southwest
02.2014 - 11.2018
High School Diploma -
Youth Build Philadelphia Charter School Charter School
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