Darlene Theodorson
Zimmerman
Summary
Dynamic Chiropractic Assistant with proven expertise at Anchor Chiropractic, excelling in patient care coordination and insurance verification. Recognized for delivering exceptional customer service and efficiently managing appointment scheduling. Proficient in Chirotouch and Microsoft Office Suite, ensuring accurate record-keeping and seamless office operations. Committed to enhancing patient experiences through effective communication and support.
Overview
14
14
years of professional experience
Work History
Chiropractic Assistant
Anchor Chiropractic
09.2011 - Current
- Assisted in patient intake processes and maintained accurate records including insurance verification and billing
- Provided exceptional customer service to patients, addressing inquiries and scheduling appointments.
- Communicated effectively with patients to explain treatment plans and follow-up care instructions.
- Input patient data into computer system using Chirotouch and checked information for accuracy.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Assisted chiropractors with patient care including exercise rehab and Softwave treatments.
Education
Bachelor of Science - Kinesiology
University of Minnesota
Minneapolis, MN06-2007
Skills
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Scheduling appointments management
- Insurance verification
- Patient care coordination
- Microsoft Office Suite
- Front desk administration
- Billing support
- Outreach/marketing utilizing Canva
- Payment processing
Timeline
Chiropractic Assistant
Anchor Chiropractic
09.2011 - Current
Bachelor of Science - Kinesiology
University of Minnesota
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