Darlene Toy-Minor

• The Program Coordinator, in a dynamic role, coordinates the day-to-day activities of a day habilitation program for people with disabilities. Working in tandem with the Program Director of Day Services, the Coordinator is involved in developing, facilitating, and leading staff in providing quality services. The Coordinator, as part of a team, is constantly learning and growing, contributing to creating a meaningful day for all persons supported.
• Monitored programming schedules and conformed to guidelines and quality.
• Provided ongoing direction and leadership for program operations.
• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.

The development coach supports assigned groups of individuals to promote independence and personal growth.

• The development coach empowers individuals to drive their professional growth, equipping them with the necessary tools and resources for success.
• Provide services as outlined in Person-centered plans and ensure goals are developed and implemented, and progress is being made.
• Complete progress notes, daily logs, timesheets, individual planning activities, and other documents thoroughly, accurately, and in a timely matter.
• Attend and actively participate in all required training, stakeholders team meetings, and supervision meetings.
• Other duties as assigned

• Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
• Promoted safe driving habits within the team by consistently following traffic laws and regulations.
• Maintained vehicle cleanliness and safety, ensuring a comfortable travel experience for passengers.
• Handled emergencies professionally, taking appropriate actions to ensure passenger safety and well-being.
• Participated in regular training sessions to stay current on the company policies and protocols.
• Enhanced customer satisfaction by providing timely and efficient transportation services.
• Conducted inspections on vehicles before use at the beginning of shift each day.
• First aid and CPR training as needed.