Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Darlenny Amarante

Paterson

Summary

Highly skilled receptionist with 9 years of experience. Expertise in customer service, office management, and communication. Proven track record of improving office efficiency and client satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Assistant

G&S Medical Associates
04.2023 - Current
  • Welcomed 100+ visitors each week at front desk.
  • Trained new staff on procedures and software applications, fostering a collaborative work environment.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Coordinated front desk operations, enhancing patient experience through effective communication and support.
  • Resolved customer issues promptly.
  • Coordinated with staff, improved service by 15%.
  • Managed patient scheduling, ensuring efficient appointment flow and minimal wait times.

Education

High School Diploma -

John F Kennedy
Paterson, NJ
06-2023

Skills

  • Customer Service
  • Administrative Support
  • Scheduling Appointments
  • Communication Skills
  • Multitasking
  • Problem Solving
  • Time Management
  • Microsoft Office

Certification

  • Certified Administrative Professional - International Association of Administrative Professionals
  • Customer Service Excellence - American Society of Administrative Professionals

Languages

English
Professional Working
Spanish
Full Professional

Timeline

Front Desk Assistant

G&S Medical Associates
04.2023 - Current

High School Diploma -

John F Kennedy

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