Darnell Mayhorn
Madison,WI
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Coca-Cola. Skilled in product assembly and fostering teamwork, adept at problem-solving and improving sales floor efficiency. Excelled in roles requiring customer service excellence and operational acumen, achieving significant improvements in customer engagement and inventory management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Finish Line
02.2018 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Merchandiser
Coca-Cola
05.2019 - 01.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Assembly Line Worker
Franklin Fueling Systems Inc.
03.2018 - 05.2020
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
Assest Protection & Cashier
Walamrt
01.2015 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
James Madison Memorial High School
Madison, WI05.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Outgoing Personality
- Money Handling
- Verbal/written communication
- Cash Register Operation
- Product Assembly
- Assembly and production
Certification
Forklift
OSHA
Timeline
Merchandiser
Coca-Cola
05.2019 - 01.2021
Assembly Line Worker
Franklin Fueling Systems Inc.
03.2018 - 05.2020
Sales Associate
Finish Line
02.2018 - 04.2023
Assest Protection & Cashier
Walamrt
01.2015 - 05.2018
High School Diploma -
James Madison Memorial High School