DARREA BROWN
Philadelphia,PA
Summary
A Psychology major seeking to leverage experience in communication and research. A highly motivated, flexible individual who is passionate about helping others and bringing teamwork skills to create change. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
H&M Retail
12.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled over 50 cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built over 20 relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Forever 21
04.2021 - 07.2021
- Informed customers about promotion and sales
- Provided assistance and answered customer questions.
Sales Associate
Primark
10.2020 - 02.2021
- Processed banking transactions utilizing a POS system
- Greeted customers
- Increased store sales by 40%.
Education
Bachelor of Arts - Psychology
Clark Atlanta University
Atlanta08.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Presentations
- Professionalism
- Independent judgement
- Research proficiency
- Phone Etiquette
- Critical Thinking
- Data-driven decision-making
- Data Collection
- Data Gathering
- Decision-Making
- Interpersonal Skills Development
- Statistical Analysis
Accomplishments
- Exceeded monthly quota 5 times.
Relatedexperience
- Member of The National Society of Leadership
- Creator and Organizer of Black Women Mobilizers Assemble
- Abstract submitted for AUC Research Day
Coursework
- Industrial/ Organizational Psychology
- Psychology of Leadership
- Statistics I
- Statistics II
- Social Psychology
- Independent Research
- Communication Skills 2
A member of The National Success and Leadership Program
This program mentor's students throughout their college career as well as outside of school. In this program you are taught leadership and management skills helping you to get ahead in life. As well as building strong relationships in the program.
Timeline
Sales Associate
H&M Retail
12.2023 - 01.2024
Sales Associate
Forever 21
04.2021 - 07.2021
Sales Associate
Primark
10.2020 - 02.2021
Bachelor of Arts - Psychology
Clark Atlanta University