Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Darrell Black

Nashville,TN

Summary

Dynamic sales professional with proven expertise in customer relationship management and CRM proficiency, honed at AT&T and Winn Dixie. Excelled in using persuasive communication to exceed customer expectations and drive repeat business. Demonstrates exceptional time management and objection handling, ensuring high satisfaction and sales achievements.

Overview

3
3
years of professional experience

Work History

Sales Consultant

AT&T
05.2024 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Cashier

Winn Dixie
11.2021 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Bachelor Of Music - Music

Tennessee State University
Nashville, TN

Minor High School
Birmingham, AL
05.2019

Skills

  • Time management
  • Customer relationship management
  • CRM proficiency
  • Objection handling
  • Persuasive communication
  • Prospecting skills
  • Product and service sales

Accomplishments

I was apart of 2 Grammy winning projects in 2023:

TSU-The Urban Hymnal

J. Ivy- The poet who sat by the door

Timeline

Sales Consultant

AT&T
05.2024 - Current

Cashier

Winn Dixie
11.2021 - 04.2022

Bachelor Of Music - Music

Tennessee State University

Minor High School

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Darrell Black