Darrell Suarez
St Germain,WI
Summary
Driven Sales Associate with a proven track record at Menards, excelling in customer engagement and upselling, leading to increased customer satisfaction and sales. Skilled in customer needs assessment and product sales, adept at building lasting relationships and enhancing store profitability. Demonstrates exceptional organizational and interpersonal abilities, contributing to a positive shopping environment.
Overview
20
20
years of professional experience
Work History
Sales Associate
Menards
09.2016 - 07.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Medical Office Manager
Transfusion Medicine Associates
01.2005 - 06.2012
- Consulted with healthcare professionals on business decisions.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Education
No Degree - Biology
UCLA
Los AngelesSkills
- Customer Needs Assessment
- Product Sales
- Upselling
- Inventory Control
- Verbal/written communication
- Merchandising knowledge
- Customer Service
- Excellent people skills
- Expert in Lock rekeying
Accomplishments
- Designed Windows and Doors through effectively helping with design.
AMERICAN RED CROSS CPR & FIRST AID CERTIFICATION
Former American Red Cross Lifeguard, CPR, First Aid Instructor Trainer
Former American Red Cross Water Safety Instructor Trainer
Master SCUBA Diving Trainer PADI 12246
Timeline
Sales Associate
Menards
09.2016 - 07.2024
Medical Office Manager
Transfusion Medicine Associates
01.2005 - 06.2012
No Degree - Biology
UCLA
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