Darrell Watkins
Paramount,CA
Summary
Seasoned security professional with 11 years of experience, currently serving as Armed Driver at Brinks Inc. Expert in maintaining safety, handling customer inquiries, and managing incident reports. Seeking Armed Security Officer role to leverage extensive security and customer service skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Security Officer
Allied Universal Security Services
San Jose, CA
03.2025 - 01.2026
- Supervised security operations to ensure compliance with policies and regulations.
- Conducted risk assessments to identify vulnerabilities within facilities.
- Developed training programs for new security personnel to enhance performance.
- Implemented emergency response protocols, improving incident management efficiency.
Armed Driver, CIT Messenger, Cash Vault Processing
Brinks Inc
Houston, Texas
03.2023 - 03.2026
- Safeguard and transport valuable goods while ensuring compliance with security protocols; perform cash-in-transit services, operate armored vehicles, and manage cash vault processing with a focus on accuracy and efficiency for Brinks Inc.
Lead Customer Service Officer
Allied Universal
Houston, TX
03.2015 - 01.2026
- Assist customers with inquiries and complaints via phone, email, and face-to-face interactions, ensuring efficient and timely resolutions.
- Liaise with management to report incidents and maintain clear, constructive communication channels with all stakeholders.
- Investigate and resolve issues, contributing to a secure and positive customer experience.
- Oversee payroll calculations and manage scheduling requirements for the customer service team.
Officer 2
WIESER SECURITY
11.2012 - 03.2015
- Ensured site security through diligent patrols of property interiors and exteriors, effectively managing surveillance systems to oversee perimeter security.
- Conducted comprehensive elevator safety inspections, meticulously documenting findings to maintain compliance and operational standards.
- Facilitated clear and timely communication via 2-way radio, supporting dispatch operations and promptly escalating issues to the Site Property Manager.
Education
High School Diploma -
Palestine High School
Palestine, TXSkills
- MS Office
- Internet/Intranet
- Excel
- Switchboard
- Dispatch
- POS Billing System
- Accounts Receivable/Accounts Payable
- Cash Receipts
Accomplishments
California Guard Card
G6814978
Permit For Exposed FireArm
FQ2694608
Baton Permit
BAT1596574
Adult First Aid/CPR AED
CO829EFE2
NARCAN-AID
628195-0126
Stop Life-Threatening Bleeding
CO8485AC0
Certification
AR 15 Military Weapon
357 Magnum
9MM
40 Glock
45 Cal
Pump Shotgun
Languages
English
Full Professional
Timeline
Lead Security Officer
Allied Universal Security Services
03.2025 - 01.2026
Armed Driver, CIT Messenger, Cash Vault Processing
Brinks Inc
03.2023 - 03.2026
Lead Customer Service Officer
Allied Universal
03.2015 - 01.2026
Officer 2
WIESER SECURITY
11.2012 - 03.2015
High School Diploma -
Palestine High School
Outstanding Supervisor Award
During my career I also served with The Texas Department of Corrections for 5 years. During my tenure I was hired in as a Sergeant. My main responsibility was to maintain offender custody, safety for all and offender movement accountability. I was also involved in Safety Training officers and Offenders in the work place. During my time there I was also involved with training new officers and investigations of criminal activities.