Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Outstanding Supervisor Award
Generic

Darrell Watkins

Paramount,CA

Summary

Seasoned security professional with 11 years of experience, currently serving as Armed Driver at Brinks Inc. Expert in maintaining safety, handling customer inquiries, and managing incident reports. Seeking Armed Security Officer role to leverage extensive security and customer service skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Security Officer

Allied Universal Security Services
San Jose, CA
03.2025 - 01.2026
  • Supervised security operations to ensure compliance with policies and regulations.
  • Conducted risk assessments to identify vulnerabilities within facilities.
  • Developed training programs for new security personnel to enhance performance.
  • Implemented emergency response protocols, improving incident management efficiency.

Armed Driver, CIT Messenger, Cash Vault Processing

Brinks Inc
Houston, Texas
03.2023 - 03.2026
  • Safeguard and transport valuable goods while ensuring compliance with security protocols; perform cash-in-transit services, operate armored vehicles, and manage cash vault processing with a focus on accuracy and efficiency for Brinks Inc.

Lead Customer Service Officer

Allied Universal
Houston, TX
03.2015 - 01.2026
  • Assist customers with inquiries and complaints via phone, email, and face-to-face interactions, ensuring efficient and timely resolutions.
  • Liaise with management to report incidents and maintain clear, constructive communication channels with all stakeholders.
  • Investigate and resolve issues, contributing to a secure and positive customer experience.
  • Oversee payroll calculations and manage scheduling requirements for the customer service team.

Officer 2

WIESER SECURITY
11.2012 - 03.2015
  • Ensured site security through diligent patrols of property interiors and exteriors, effectively managing surveillance systems to oversee perimeter security.
  • Conducted comprehensive elevator safety inspections, meticulously documenting findings to maintain compliance and operational standards.
  • Facilitated clear and timely communication via 2-way radio, supporting dispatch operations and promptly escalating issues to the Site Property Manager.

Education

High School Diploma -

Palestine High School
Palestine, TX

Skills

  • MS Office
  • Internet/Intranet
  • Excel
  • Switchboard
  • Dispatch
  • POS Billing System
  • Accounts Receivable/Accounts Payable
  • Cash Receipts

Accomplishments

California Guard Card

G6814978

Permit For Exposed FireArm

FQ2694608

Baton Permit

BAT1596574

Adult First Aid/CPR AED

CO829EFE2

NARCAN-AID

628195-0126

Stop Life-Threatening Bleeding

CO8485AC0

Certification

AR 15 Military Weapon

357 Magnum

9MM

40 Glock

45 Cal

Pump Shotgun

Languages

English
Full Professional

Timeline

Lead Security Officer

Allied Universal Security Services
03.2025 - 01.2026

Armed Driver, CIT Messenger, Cash Vault Processing

Brinks Inc
03.2023 - 03.2026

Lead Customer Service Officer

Allied Universal
03.2015 - 01.2026

Officer 2

WIESER SECURITY
11.2012 - 03.2015

High School Diploma -

Palestine High School

Outstanding Supervisor Award

During my career I also served with The Texas Department of Corrections for 5 years. During my tenure I was hired in as a Sergeant. My main responsibility was to maintain offender custody, safety for all and offender movement accountability. I was also involved in Safety Training officers and Offenders in the work place. During my time there I was also involved with training new officers and investigations of criminal activities.

Darrell Watkins