Darren Helle
Saint Michael,MN
Summary
Accomplished Route Sales Manager with a proven track record at Schwan's Home Service, excelling in customer service and sales analysis. Spearheaded initiatives to streamline route efficiency and enhance customer engagement, consistently surpassing sales targets. Skilled in relationship building and problem-solving, adept at fostering long-term customer loyalty and driving significant market share growth.
Overview
28
28
years of professional experience
Work History
Route Sales Manager
Yelloh, Formally Schwan's Home Service
03.2022 - 11.2024
- Streamlined route planning processes for improved efficiency, reducing travel time between stops and increasing overall productivity.
- Assisted in the development of marketing materials to support sales initiatives and attract new customers within the target demographic.
- Contributed valuable insights during weekly sales meetings by providing regular updates on route performance and suggesting improvements where necessary.
- Trained and mentored new route sales representatives, improving overall team performance and productivity.
- Exceeded monthly sales targets consistently by employing persuasive selling techniques and exceptional relationship-building skills.
- Ensured timely delivery of products by coordinating efficient routing schedules and adapting to unexpected changes in daily plans.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Drove customer retention rates by consistently delivering exceptional service, fostering trust, and building lasting relationships with key decision-makers at each account.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and fostering long-term loyalty.
- Organized special events and promotions to generate interest in products while creating an engaging experience for both existing customers and prospects alike.
Route Sales Manager
Schwan's Home Service
05.1997 - 03.2022
- Streamlined route planning processes for improved efficiency, reducing travel time between stops and increasing overall productivity.
- Assisted in the development of marketing materials to support sales initiatives and attract new customers within the target demographic.
- Contributed valuable insights during weekly sales meetings by providing regular updates on route performance and suggesting improvements where necessary.
- Monitored industry trends closely staying ahead of competitor activity which enabled strategic adjustments leading to increased market share.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and fostering long-term loyalty.
- Organized special events and promotions to generate interest in products while creating an engaging experience for both existing customers and prospects alike.
- Acted as the primary point of contact for customers, ensuring their needs were met promptly and professionally while addressing any concerns that arose along the way.
- Trained and mentored new route sales representatives, improving overall team performance and productivity.
- Exceeded monthly sales targets consistently by employing persuasive selling techniques and exceptional relationship-building skills.
- Ensured timely delivery of products by coordinating efficient routing schedules and adapting to unexpected changes in daily plans.
- Coached new employees on company standards.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Organized promotional events and interacted with community to increase sales volume.
Education
Bachelor of Science - Business Administration
Illinois State University
Normal, IL12-1994
Skills
- Customer service
- Relationship building
- Professionalism
- Goal setting
- Sales presentations
- Sales analysis
- Sales
- Problem-solving
- Attention to detail
- Excellent communication
- Time management abilities
- Reliability
Accomplishments
- Achieved Chairman's Club 10 consecutive years for top sales producer.
- Achieved safe driving award 25 consecutive years through being a defensive driver.
Timeline
Route Sales Manager
Yelloh, Formally Schwan's Home Service
03.2022 - 11.2024
Route Sales Manager
Schwan's Home Service
05.1997 - 03.2022
Bachelor of Science - Business Administration
Illinois State University
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