Summary
Skills
Work History
Education
Languages
Generic

Darren Laird

Biloxi,MS

Summary

Accomplished leader with expertise in team leadership and contract negotiation, driving strategic growth at Gulf Coast Laundry Services. Enhanced productivity and customer satisfaction through innovative quality control measures. Spearheaded business expansion, increasing market share by 15%. Proven track record in fostering professional development and streamlining operations for optimal efficiency.

Skills

  • Team leadership
  • Contract negotiation
  • Customer satisfaction
  • Quality control

Work History

General Manager

Gulf Coast Laundry Services
Gulfport, MS
06.2017 - Current

Responsible for the overall strategic and operational success of the commercial laundry facility, ensuring high levels of productivity, quality control, customer satisfaction, and profitability. This role involves leading all departments, including production, transportation, administration, and maintenance, while maintaining strict adherence to safety and quality standards. Maintain operational control of our other laundry in West Palm Beach Florida

  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Formulated policies and procedures to streamline operations.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.

Manager

Williams Communications
Birmingham, AL
02.2011 - 02.2016
  • Led cross-functional teams to enhance project delivery timelines and customer satisfaction.
  • Developed and implemented strategic communication plans, increasing stakeholder engagement.
  • Streamlined operations by adopting new technologies, improving process efficiency across departments.
  • Mentored junior managers, fostering professional development and enhancing team performance.

Education

Bachelor of Arts - Communications

University Of Southern Mississippi
Hattiesburg, MS
05-1990

Languages

Spanish
Limited Working