Angela Dutra
Oakland,United States
Summary
Proven customer service professional with a track record of enhancing customer satisfaction at In N Out. Demonstrated ability to multitask and maintain patience and empathy under pressure. Excelled in team collaboration and reliability, significantly improving service efficiency. Skilled in cash handling and customer assistance, consistently meeting and exceeding employer expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
In N Out
Oakland, CA
07.2023 - 07.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
- Accurately performed cash register operations to process and receive payments and issue change.
- Warmly greeted and welcomed customers to establishment before requesting food order.
Grocery Bagger
Smart And Final
Oakland, CA
02.2022 - 02.2023
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
High School Diploma - Food And Nutrition
Castlemont High School
Oakland, CA06.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Reliability and punctuality
- Multitasking Abilities
Certification
Food handlers certificate
Timeline
Cashier
In N Out
07.2023 - 07.2024
Grocery Bagger
Smart And Final
02.2022 - 02.2023
High School Diploma - Food And Nutrition
Castlemont High School