Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Cook/Server/Dishwasher
Bun Bun Chicken
04.2022 - 06.2023
Washed and cut fruits and vegetables to prepare for consumption.
Stocked, rotated and faced products with attention to product quality and expiration dates.
Key holder Completed all store opening and closing procedures.
Placed orders into POS systems and handled cash and credit transactions.
Performed cleaning duties such as sweeping, mopped and washing dishes, trash, to keep equipment, and facilities sanitary.
Serve meals to customers.
Handle the register when needed changes.
Communicated with customers regarding orders, comments, and complaints.
Lead Crew Member
Dunkin' Donuts
02.2022 - 04.2022
Completed all store opening and closing procedures.
Placed orders into POS systems and handled cash and credit transactions.
Performed personnel activities such as supervising and training employees.
Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
Prepared daily food items and cooked simple foods and beverages, such as sandwiches, bagels, donuts, and coffee, using proper safety precautions and sanitary measures.
Communicated with customers regarding orders, comments, and complaints.
Supervisor
Apricot Lane Boutique
02.2017 - 07.2020
Consistently provided an exceptional customer experience. Processed Customer sale/return transactions via computerized POS system.
Cash handing, bank deposits. Key Holder, opening and closing procedures.