Darren Wilkins
Garner,NC
Summary
Dynamic and dedicated Senior Telecommunicator at Johnston County 911 Communications, adept at maintaining composure under pressure while providing compassionate assistance. Proven ability in critical thinking and teamwork, mentoring new hires, and enhancing public safety through effective communication and decision-making in emergency situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Telecommunicator
Johnston County 911 Communications
01.2020 - Current
- Serve as an integral member of the emergency communications team, consistently demonstrating professionalism and dedication to public safety.
- Provide compassionate assistance to distressed callers while maintaining composure under challenging circumstances.
- Served as a mentor for new hires, guiding them through on-the-job training and fostering their growth within the organization.
Adjunct EMS Instructor
Central Carolina Community College
01.2021 - 01.2025
- Developed customized lesson plans for diverse learners, accommodating individual needs and fostering academic success.
- Kept accurate records of student attendance, assessment results, and overall progress throughout the duration of the course.
- Delivered engaging lectures on topics such as advanced life support, trauma care, and medical terminology, providing students with a strong foundation in EMS practices.
- Provided constructive feedback to students on their progress, enabling them to refine their skills and achieve certification requirements.
- Served as a liaison between the EMS program and local emergency services organizations, cultivating partnerships for enhanced learning opportunities.
- Collaborated with fellow instructors to develop new teaching strategies, resulting in improved student engagement and satisfaction.
Emergency Medical Technician
Johnston County Emergency Services
11.2016 - 12.2019
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
Emergency Medical Technician
Harnett County EMS
12.2015 - 12.2016
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
Education
Emergency Medical Technician Certification - Emergency Medical Services
Central Carolina Community College
06-2015
High School Diploma -
Harnett Central High School
Angier, NC06-2015
Skills
- Computer skills
- Teamwork and collaboration
- CPR and first aid
- Dependable and responsible
- Critical thinking
- Multitasking
- Calm under pressure
- Decision-making
Certification
- Emergency Medical Technician - Cert # P106114
- American Heart Association BLS CPR Instructor
- NCOEMS Level I EMS Instructor - NC Instructor Number 9218
Timeline
Adjunct EMS Instructor
Central Carolina Community College
01.2021 - 01.2025
Senior Telecommunicator
Johnston County 911 Communications
01.2020 - Current
Emergency Medical Technician
Johnston County Emergency Services
11.2016 - 12.2019
Emergency Medical Technician
Harnett County EMS
12.2015 - 12.2016
Emergency Medical Technician Certification - Emergency Medical Services
Central Carolina Community College
High School Diploma -
Harnett Central High School
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