Alina Miller
Parkville,MD
Summary
Self-motivated professional, highly experienced in guest services. Outgoing and pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Allervie Health
Ellicott City, MD
12.2024 - Current
- Provide necessary support and administrative services to doctors and medical staff.
- Greet over 50 patients per day, answer questions and maintain patient records in accordance with HIPAA standards.
- Verify health insurance updates, process payments and deductibles and schedule new appointments.
Front Desk Receptionist
Allervie Health
Bradenton Area, FL
04.2024 - 11.2024
- Successfully handled over 50 emails and phone calls per day while addressing patient concerns.
- Managed patient information using ___ and processed claims and medical records of patients, including requesting documents from other providers.
- Worked at various Allervie offices when necessary in nearby Sarasota and Venice offices.
Front Desk Receptionist & Medical Assist. Trainee
Prime Health Urgent Care
Bradenton Area, FL
10.2023 - 03.2024
- Successfully managed office operations by opening office and preparing clinical rooms for patients, and closing the store at close of business.
- Provided onboarding and training information for all new medical receptionists.
- As a Medical Assistant in Training I started taking vitals of scheduled patients, reviewing their medical history and any changes since last visit.
Chiropractic Assistant
Hornback Chiropractic & Wellness
Fruitville Area, FL
04.2022 - 07.2022
- Averaged giving 10 potential clients per week tours of the facilities, services, and collected contact information.
- Scheduled over 100 patients in-person and over the phone per week for new appoints and entered the information in___.
- Provided information to clients about various therapeutic treatments, including Cupping, Electric Muscle Stimulation and Posture Pump.
Infant Childcare Associate
Just Grow
Sarasota, FL
04.2022 - 07.2022
- Provided childcare for infants ages 6 weeks to 10 months, including creating structured program activities and reading.
- Responsible for organizing and maintaining feeding schedules for up to 25 infants per day.
- Developed relationships with children and parents through daily interations.
Assistant Teacher
Discovery Point
Bradenton, Florida
09.2021 - 04.2022
- Responsible for the operations of the center, including opening/closing facilities and greeting parents at the front desk.
- Assisted teachers with daily activities for children ages two and three years old.
- Managed child-related activities, including potty training, nap and feeding schedule.
Assistant Teacher
Smarty Pants Preschool
Sarasota, Florida
02.2021 - 09.2021
- Assisted teachers with daily childcare activities for 10 children ages two and three.
- Created and maintained a healthy and safe environment.
- I taught sign language to a group of 12 students.
Caregiver
Sunrise Nursing and Rehabilitation Center
Westminster, MD
07.2020 - 12.2020
- Assisted elderly residents who had mobility issues.
- Maintained cleanliness in rooms by changing linens, disinfecting and cleaning commodes.
- Providfed support and care for clients with bathing, eeding and dressing.
Education
Some College (No Degree) - General Studies
Community College of Baltimore County
Baltimore, MDSome College (No Degree) - Medical Terminology
Manatee Technical College
Skills
- Customer Service
- Scheduling
- Patient Billing
- Microsoft Office
- Multitasking
- Office Administration
- Healthcare Compliance
- File Management
Certification
- AIDET
- Combating Medicare Parts C & D Fraud, Waste and Abuse
- Cybersecurity and HIPPA Electronics
- Cloud-Based Systems
- HIPPA the HTACH Act
References
References available upon request.
Timeline
Front Desk Receptionist
Allervie Health
12.2024 - Current
Front Desk Receptionist
Allervie Health
04.2024 - 11.2024
Front Desk Receptionist & Medical Assist. Trainee
Prime Health Urgent Care
10.2023 - 03.2024
Chiropractic Assistant
Hornback Chiropractic & Wellness
04.2022 - 07.2022
Infant Childcare Associate
Just Grow
04.2022 - 07.2022
Assistant Teacher
Discovery Point
09.2021 - 04.2022
Assistant Teacher
Smarty Pants Preschool
02.2021 - 09.2021
Caregiver
Sunrise Nursing and Rehabilitation Center
07.2020 - 12.2020
Some College (No Degree) - General Studies
Community College of Baltimore County
Some College (No Degree) - Medical Terminology
Manatee Technical College
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