Darria Kennedy
Birmingham,Alabama
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Experienced cashier with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
3
3
years of professional experience
Work History
Server
Waffle House Restaurant
Birmingham, AL
10.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
Drive-Thru Cashier
Jacks Family Restraunt
Birmingham, AL
03.2021 - Current
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
- Took orders, prepared foods and processed payments in full-service establishment.
- Helped keep business clean during downtime by washing and disinfecting kitchen areas.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Followed store policies and procedures in regards to cleaning and sanitizing.
Education
High School Diploma -
Woodlawn High School
Birmingham, AL05-2024
Skills
- Order Management
- Food inspection
- Table Setting
- Food Running
- Supply Restocking
- Beverage Preparation
- Table Bussing
- Check payment processing
- Cash Register Operation
- Customer Service
- POS Systems
- Customer Assistance
Timeline
Server
Waffle House Restaurant
10.2023 - Current
Drive-Thru Cashier
Jacks Family Restraunt
03.2021 - Current
High School Diploma -
Woodlawn High School