Darrine Brooks

• Maintained and Promote a high level of customer service satisfaction by providing knowledgeable and helpful responses with friendly services.
• Provided excellent service and attention to customers when face-to-face.
• Worked successfully with diverse group of co-hearts to accomplish goals and address issues related to Southwest Airlines.
• Identified needs of customers promptly and efficiently.

• Supervised and trained customer service staff to ensure excellent customer service delivery.
• Monitored customer service performance metrics, such as call response times, resolution rates, and customer satisfaction ratings.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.
• Pick up passengers in wheelchairs and assist them throughout the airport.

• Owner
• Provide exceptional Care to all my families
• Pick up to and from school
• Cook hot and healthy meals
• Tutor classes for elementary students
• Developed and implemented a comprehensive health and safety plan to ensure compliance with state regulations for the EHS Family Child Care Project.
• Assessed facilities for fire hazards, electrical issues, structural integrity, and other safety concerns.
• Provided training and education on safety topics such as proper lifting techniques, bloodborne pathogens prevention, ergonomics, chemical handling practices.
• Keep employees records up to date
• Hiring and relieving employees of their duty
• Marketing
• Training Future daycare owners how to open up a daycare

• Developed and promote campaign marketing strategies and plans for regional sales growth.
• Developed and conducted effective training programs for field sales representatives on product knowledge, customer service, and sales techniques.
• Monitored the progress of field sales personnel through observation and feedback sessions.
• Conducted interviews and assessed applicants' qualifications, skills, experience, and fit for positions.
• Developed and implemented recruiting strategies to attract qualified candidates.
• Greeted customers and provided assistance with purchasing DirecTV while informing them on promotions and products and discounts.

My main role was to make the company money

• Provide exceptional customer service to assist buyers and sellers with knowledgeable and friendly service
• Showing homes
• Marketing
• Identified needs of customers promptly and efficiently.
• Helping our company reach their monthly sales goals.
• Showing homes organizing open houses
• Drawing up contracts
• Keeping up with all the regulations for FHA, home buying, etc