Darron Aldridge
Office Manager
Winfield,KS
Summary
Experienced Office and Retail Management Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Seasoned manager with knowledge of all aspects of retail management.
Overview
41
41
years of professional experience
Work History
Office Manager
City Of Winfield
12.2015 - Current
- Maintained computer records for all customers . Manage all utility billing customer accounts and work closely with utility crews to ensure safety.
- Ensure customer service is maintained. Handle customer complaints and resolve them.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping. Balanced all financial income each day prior to closing each busy day.
- Established workflow processes, Trained associates on new software billing and cashiering systems.
- Maintain overdue accounts and collections.
Store Manager
Cox Communications
10.2014 - 11.2015
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager
Dillons
08.1981 - 05.2014
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintain food safety in all departments and in store restaurants.
- Managed payroll and performed audits in each department as required.
Education
Business Management - Business Management
Cowley County Community College And Area Vocational-Technical School
Arkansas City, KS05.1986
Skills
- Policy and Procedure Modification
- Team Bonding
- Workflow Planning
- Customer service
- labor Management
- Manage collections
- Account Reconciliation
- Customer billing accuracy
- Microsoft Office and Excel
Accomplishments
Best store conditions awards multiple years and multiple locations.
Certified store manager trainer for Dillons 5+ years
Timeline
Office Manager
City Of Winfield
12.2015 - Current
Store Manager
Cox Communications
10.2014 - 11.2015
Store Manager
Dillons
08.1981 - 05.2014
Business Management - Business Management
Cowley County Community College And Area Vocational-Technical School
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