Darus SPETRINI
Marias Pizza and Wings
WARWICK,RI
9
years of professional experience
Results-driven Shift Manager with expertise in workplace safety, problem-solving, and team training. Proven track record in optimizing operations and enhancing productivity through effective mentorship and continuous improvement initiatives.
Work History
Shift Manager
3 Years 6 Months- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored staff on customer service protocols and operational standards.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Monitored performance metrics to identify areas for improvement and enhance team productivity.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Manager
5 Years 1 Month- Trained and mentored team members on operational procedures and best practices.
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Implemented inventory management systems to reduce waste and improve stock accuracy.
- Analyzed sales data to optimize product offerings based on customer preferences.
Education
GED
Skills
Workplace safety
Continuous improvement
Adaptable scheduling
Cash handling
Decision-making
Customer service focus
Inventory control
Flexible schedule
Active listening
Timeline
Shift Manager
Marias Pizza and Wings
02.2023 - CurrentRead More
Manager
Dunkin' Donuts
01.2018 - 02.2023Read More
Nelcps Construction Academy
GED
Read More