Darvens Benoit
11 Taft St,NJ
Summary
I have achieved high levels of customer satisfaction through effective communication and problem-solving in fast-paced settings. Resolved customer issues efficiently, maintained loyalty and repeatedly business operations. I am prepared to leverage these outcomes to contribute positively in a new role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Walgreens
Columbia, SC
09.2024 - 02.2026
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Electrical Apprentice
Global Vocational Trading Center
Columbia, SC
10.2024 - 03.2025
Crew Team Member
Wawa
Linden, NJ
02.2024 - 08.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
Graphic Designer
YOUBoston
Irvington, NJ
06.2020 - 06.2021
- Developed creative design for print materials, brochures, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Conceptualized creative designs for print materials, banners, and signs.
Education
No Degree - Electrical Engineering
Global Vocational Training Center
Columbia, SCHigh School Diploma -
Ridge Viiew HIgh School
Columbia, SC05.2025
Skills
Customer service
Translation and interpretation services
Haitian Creole/ English/ Spanish fluency
Store maintenance
Data entry
Team collaboration
Inventory control
Refunds and exchanges
Complex Problem-solving
Customer service
Organized
Accomplishments
Certification
Certified in: Engineering/Electrical
Global Vocational Training Center
Languages
French
Native or Bilingual
Timeline
Electrical Apprentice
Global Vocational Trading Center
10.2024 - 03.2025
Customer Service Associate
Walgreens
09.2024 - 02.2026
Crew Team Member
Wawa
02.2024 - 08.2024
Graphic Designer
YOUBoston
06.2020 - 06.2021
High School Diploma -
Ridge Viiew HIgh School
No Degree - Electrical Engineering
Global Vocational Training Center