Darvens Benoit
Wawa
Columbia,SC
1
Certification
6
years of professional experience
I have achieved high levels of customer satisfaction through effective communication and problem-solving in fast-paced settings. Resolved customer issues efficiently, maintained loyalty and repeatedly business operations. I am prepared to leverage these outcomes to contribute positively in a new role.
Work History
Graphic Designer
1 Year- Developed creative design for print materials, brochures, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Conceptualized creative designs for print materials, banners, and signs.
Crew Team Member
6 Months- Operated fuel dispensing systems efficiently, ensuring compliance with safety regulations.
- Conducted regular inventory checks to maintain optimal fuel supply levels.
- Assisted customers with fueling needs, providing excellent service and support.
- Maintained cleanliness and organization of fueling area to enhance customer experience.
- Trained new associates on safety protocols and operational procedures for fuel handling.
- Decreased wait times for customers through efficient multitasking during peak hours of operation at the fuel station.
Customer Service Associate
1 Year 5 Months- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Electrical Apprentice
5 MonthsWarehouse Employee
5 Months- Operated forklifts and pallet jacks to efficiently move products across warehouse floor.
- Conducted quality inspections on incoming shipments to ensure accuracy and compliance with standards.
- Collaborated with team members to optimize order picking processes, reducing time spent per task.
- Trained new employees on safety protocols and operational procedures, fostering a culture of safety.
- Ensured timely order fulfillment for customers by maintaining accurate stock levels and efficient picking processes.
- Maintained a safe work environment through regular inspections, hazard assessments, and adherence to safety protocols.
- Promoted a positive workplace culture that fostered teamwork among employees while emphasizing individual accountability for achieving operational goals.
- Implemented process improvements that enhanced workflow efficiency, resulting in faster order fulfillment times.
- Performed inventory control, such as counting, and stocking merchandise.
Fuel Associate
4 Months- Operated fuel dispensing systems efficiently, ensuring compliance with safety regulations.
- Conducted regular inventory checks to maintain optimal fuel supply levels.
- Assisted customers with fueling needs, providing excellent service and support.
- Maintained cleanliness and organization of fueling area to enhance customer experience.
- Trained new associates on safety protocols and operational procedures for fuel handling.
- Decreased wait times for customers through efficient multitasking during peak hours of operation at the fuel station.
Education
High School Diploma
Electrical Studies/ Electric Engineering - Electrical Engineering
Skills
Assisted customers with inquiries regarding products and services.
Provided translation and interpretation for Haitian Creole
English
and Spanish.
Maintained cleanliness and organization in the store.
Demonstrated reliability through consistent job performance.
Practiced active listening to address customer needs.
Collaborated effectively with team members to enhance service delivery.
Accomplishments
Certification
Certified in: Engineering/Electrical
Global Vocational Training Center
Languages
Haitian Creole
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Fuel Associate
Wawa
03.2026 - CurrentRead More
Warehouse Employee
Amazon
02.2026 - CurrentRead More
Electrical Apprentice
Global Vocational Trading Center
10.2024 - 03.2025Read More
Customer Service Associate
Walgreens
09.2024 - 02.2026Read More
Crew Team Member
Wawa
02.2024 - 08.2024Read More
Graphic Designer
YOUBoston
06.2020 - 06.2021Read More
Ridge View HIgh School
High School Diploma
Read More
Global Vocational Training Center
Electrical Studies/ Electric Engineering from Electrical Engineering
Read More