Daryl Volcy
Columbus
Summary
Dynamic Sales Associate with proven expertise at Advance Auto Parts, excelling in customer service and relationship building. Enhanced sales revenue through effective communication and problem-solving skills. Adept at cash handling and training new staff, fostering a collaborative team environment while maintaining high standards in a fast-paced setting.
Overview
1
1
year of professional experience
Work History
Sales Associate
Advance Auto Parts
12.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Union High School
Union, NJAssociate of Science -
COTC
Newark, OHSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Relationship building
- Cash handling
- Money handling
- Verbal/written communication
Languages
French
Limited Working
Timeline
Sales Associate
Advance Auto Parts
12.2023 - Current
Union High School
Associate of Science -
COTC
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