Dasani Jones
Saint Leonard,MD
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Clearway Pain Solutions Institute
Prince Frederick, MD
06.2025 - Current
- Managed patient scheduling and appointment coordination for optimal clinic efficiency.
- Provided exceptional customer service to patients, addressing inquiries and facilitating smooth operations.
- Maintained accurate patient records using electronic health record (EHR) systems for compliance and access.
- Supported front office workflows by training new staff on procedures and best practices.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Greeted visitors warmly, creating positive first impression of organization.
- Supported and assisted with administrative tasks, including filing, data entry, inventory management and document preparation to help streamline operations and provide a more efficient workflow in the office.
Crew Member
Let’s Play Indoor Playground
Prince Frederick, MD
02.2023 - 02.2024
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Educated customers on menu items, product ingredients and nutritional values.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Crew Member
McDonald's
Prince Frederick, Maryland
12.2020 - 06.2022
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Educated customers on menu items, product ingredients and nutritional values.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
Physical Therapy
CSM College of Southern Maryland
La Plata, MDNursing
University of Maryland Eastern Shore
Eastern Shore, MDSkills
- Patient care
- Nutritional assessment
- Clinical documentation
- Healthcare systems
- Customer service
- Attention to detail
- Administrative skills
- Office organization
- Front office management
Timeline
Front Desk Receptionist
Clearway Pain Solutions Institute
06.2025 - Current
Crew Member
Let’s Play Indoor Playground
02.2023 - 02.2024
Crew Member
McDonald's
12.2020 - 06.2022
Nursing
University of Maryland Eastern Shore
Physical Therapy
CSM College of Southern Maryland