Da'Sean Mayo
Rocky Mount,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
District Manager
Threadz Boutique
03.2023 - Current
- Supervised [2] locations to enforce high-quality standards of operation.
- Modeled best practices for sales and customer service.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Built positive and productive relationships with store and field leadership.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Generated financial and operational reports to assist management with business strategy.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Sales Lead Keyholder
Footlocker.com Inc.
10.2021 - Current
- Opened inventory boxes and restocked shelves.
- Opened and closed store 4 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Trained team members in successful strategies to meet operational and sales targets.
- Consistently exceeded individual sales goals while contributing to the overall success of the team.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Managed inventory effectively, ensuring optimal stock levels for high-demand products.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
Cashier
JCPenney
07.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Northern Nash High School
Rocky Mount, NC06.2023
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Training and coaching
- Financial Management
- Team Development
- Team Leadership
- Market Research
- Goal Setting and Performance Metrics
- Sales management
Languages
French
Limited Working
Timeline
District Manager
Threadz Boutique
03.2023 - Current
Cashier
JCPenney
07.2022 - 12.2022
Sales Lead Keyholder
Footlocker.com Inc.
10.2021 - Current
High School Diploma -
Northern Nash High School
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