Dasha E
Summary
Proven Achiever with a solid background in Inbound sales and customer service; demonstrated at Spectrum where I exceeded sales quotas and maintained high customer satisfaction. Also Skilled in high-volume call handling and relationship building. I bring a blend of goal-oriented drive and empathy, ensuring both revenue growth and enhanced customer relationships.
Overview
7
7
years of professional experience
Work History
Inbound Sales Representative
Spectrum
Simpsonville, SC
11.2019 - 01.2024
- Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
- Increased product knowledge through continuous training, resulting in improved sales performance.
- Documented details of calls and customer interactions.
- Managed high call volume efficiently, maintaining a professional demeanor under pressure.
- Implemented upselling techniques effectively, driving additional revenue streams for the company.
- Provided information about available products and services, membership details, and purchase advantages.
Server/Restaurant Hostess
Cascades Verdae
Greenville, SC
01.2017 - 09.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
High School Diploma -
South Mecklenburg High School
Charlotte, NC06.2016
Skills
- Inbound sales
- High-volume call centers
- Goal-Oriented
- Customer Relationship Building
- Data entry skills
- Relationship Building
- Product Knowledge
- Patience and Empathy
- Time management skills
- Professionalism and Courtesy
Underdog Award for most Sales
In training It was easy to feel discouraged by not getting many sales, leads or anything. I started off rocky, eventually over time with many practice calls, an amazing instructor and supportive teammates.
Timeline
Inbound Sales Representative
Spectrum
11.2019 - 01.2024
Server/Restaurant Hostess
Cascades Verdae
01.2017 - 09.2019
High School Diploma -
South Mecklenburg High School