Experienced Office professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, invoicing, dispatching, database management. Recognized for exemplary customer service and team collaboration to accomplish daily office goals.
Work History
Private Caregiver
1 Year 6 Months
Private Home | 02.2025 - Current
Administered medications according to prescribed schedules, maintaining accurate records.
Monitored vital signs and reported changes to family members and medical staff.
Provided emotional support and companionship to patients, promoting overall wellbeing.
Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
Assisted with personal hygiene tasks such as bathing, grooming, and dressing.
Intake Specialist
7 Months
Total Respiratory & Rehab | 07.2024 - 02.2025
Coordinated with healthcare providers to ensure accurate documentation and timely service delivery.
Trained new staff on intake procedures and software systems, fostering a collaborative work environment.
Managed patient records using electronic health record (EHR) systems, ensuring data accuracy and confidentiality.
Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Patient Care Assistant
6 Months
Nightingale Services, Inc. | 01.2024 - 07.2024
Assisted patients with daily living activities, ensuring comfort and dignity.
Maintained cleanliness and organization of patient care areas, promoting safety.
Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
Assisted in meal preparation and feeding support for patients with various dietary restrictions.
Running errands for patients & providing social companionship.
Engineering Clerk
5 Months
PCC Airfoils LLC | 04.2022 - 09.2022
Wrote and filed documents to assist team leaders with organization.
Gathered and evaluated data to ensure validity, accuracy, and completeness for engineering decisions.
Gathered and evaluated data for validity, accuracy and completeness.
Refined methods and procedures, implementing changes to enhance workflow efficiency.
Receptionist
5 Months
Dr. Roger Myers | 09.2020 - 02.2021
Coordinated and confirmed appointments for remote locations to ensure seamless operations.
Scheduled and confirmed appointments for remote locations.
Answered multi-line telephone to provide accurate information and address inquiries promptly.
Provided administrative support by managing document organization, coordinating schedules, and facilitating communication among team members.
Optometric Technician
11 Months
Dr. Mark Moore | 09.2019 - 08.2020
Prepared exam rooms with necessary medical instruments, enabling efficient vision screenings and exams.
Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
Maintained accurate medical records by recording observations and baseline measurements, ensuring comprehensive patient care.
Reviewed diagnostic testing, photos, and preventive measures to facilitate effective patient engagement and care planning.
Cashier
2 Years 5 Months
Bobby's Treat Shop | 03.2017 - 08.2019
Collaborated with front-end staff to assist customers and maintain clean, organized areas, enhancing overall productivity.
Delivered high level of customer service to customers using active listening and engagement skills.
Worked closely with front-end staff to assist customers and complete daily tasks to keep areas clean and neat for maximum productivity.
Trained new team members on POS system operation, stock procedures, and customer service standards to ensure consistent service delivery.
Education
High School Diploma
Coffee County High School | Douglas, GA | 05-2016
Skills
Customer service
Recordkeeping and bookkeeping
Multi-line telephone skills & computer proficiency
Organization and efficiency
Patient records management
Calendar management
Document preparation & filing
Data entry
Appointment scheduling
Accounts payable
Certification
PCA - Personal Care Aide
First Aid/CPR Certified
Timeline
Private Caregiver
Private Home
02.2025 - CurrentRead More
Intake Specialist
Total Respiratory & Rehab
07.2024 - 02.2025Read More
Patient Care Assistant
Nightingale Services, Inc.
01.2024 - 07.2024Read More
Engineering Clerk
PCC Airfoils LLC
04.2022 - 09.2022Read More
Receptionist
Dr. Roger Myers
09.2020 - 02.2021Read More
Optometric Technician
Dr. Mark Moore
09.2019 - 08.2020Read More
Cashier
Bobby's Treat Shop
03.2017 - 08.2019Read More
Coffee County High School
High School Diploma
Read More
References
Gina Gibbs- Director of Recreation Department Parks & Recreation