Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Dashandra Lovelace

Dashandra Lovelace

Lancaster,California (CA)

Summary

Licensed Pharmacy Technician/ CPhT certified with less than a year of retail pharmacy experience. Self-starter, detail-oriented and focused on accuracy and efficiency, I am looking to acquire a challenging position in an environment where I can best utilize my skills. To secure a position that will allow me to use my strong communication skills and experience to improve customer satisfaction with a well-established organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Online Personal Shopper

Walmart
02.2022 - 09.2023
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
  • Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
  • Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
  • Established strong rapport with repeat clients, fostering long-term relationships built on trust and reliability.
  • Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
  • Conducted thorough research on current fashion trends, maintaining up-to-date knowledge of popular styles and designers.

Product Demonstrator

CDS (Club Demonstration Services)
07.2021 - 02.2023
  • Increased product awareness by conducting engaging and informative demonstrations to potential customers.
  • Boosted sales by effectively showcasing product features and benefits during live presentations.
  • Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
  • Developed tailored demonstration strategies for various settings, resulting in increased audience engagement.
  • Conducted regular market research to stay updated on industry trends and competitor offerings, ensuring relevant product demonstrations.
  • Trained new demonstrators on company policies, presentation techniques, and product knowledge, improving overall team performance.
  • Collaborated with sales team to identify target audiences and customize product demonstrations accordingly.

Crew Team Member

McDonald's Restaurant
03.2017 - 10.2021
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
  • Reduced food waste by closely monitoring inventory levels, rotating stock, and adhering to food safety guidelines.
  • Participated in ongoing training programs to continuously improve skills and knowledge of company procedures.

Education

Pharmacy Technician Certificate - Pharmacy Technology

San Joaquin Valley College, Visalia, CA
06.2024

High School Diploma -

Palmdale High School, Palmdale, CA
06.2009

Skills

  • Brand Awareness
  • Route Planning
  • Customer service expertise
  • Product picking
  • Sales experience
  • Delivery Management
  • Product Knowledge
  • Answering Phones
  • Continuous Improvement

Accomplishments

  • Dean's List at SJVC
  • The Employee of the Month (McDonald's and Walmart)
  • Food Handler Certified

Certification

  • Pharmacy Technician Certificate
  • HIPAA Certified
  • Typing Efficiency Certification

Timeline

Online Personal Shopper - Walmart
02.2022 - 09.2023
Product Demonstrator - CDS (Club Demonstration Services)
07.2021 - 02.2023
Crew Team Member - McDonald's Restaurant
03.2017 - 10.2021
San Joaquin Valley College - Pharmacy Technician Certificate, Pharmacy Technology
Palmdale High School - High School Diploma,

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Dashandra Lovelace