Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Dasia Hinton

Atlanta,GA
Dasia Hinton

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
years of professional experience

Work History

The Boiler Atlanta
Atlanta, GA

Hostess
02.2022 - Current

Job overview

  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Overall reviews improved to 4.9 stars with mention of "The Hostess"
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Vernu Medical
Kennesaw, GA

Administrative Assistant
11.2019 - 02.2022

Job overview

  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Scheduled initial and return appointments for behavioral health and addiction clients, adhering to internal policies while accommodating individual customer needs.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed 30-50 calls per day on average 2-3 new patients booked from Zoc Doc.
  • Scheduled initial and return appointments for behavioral health and addiction clients, adhering to internal policies while accommodating individual customer needs.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing and filing documents.

Career Sisters
Atlanta, GA

Personal Assistant
01.2020 - 02.2021

Job overview

  • Displayed absolute discretion at handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.

Legacies, Love & Hip Hop
Atlanta, GA

Actress
02.2019 - 02.2020

Job overview

  • Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
  • Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock and fear.
  • Learned scripts to understand characters' relationships and develop role interpretations.

Claire's Boutique
Atlanta, GA

Key Holder Supervisor
07.2018 - 11.2019

Job overview

  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets. Increased sales by 12% in 2 months on my assigned shift.
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Trained and mentored new employees.
  • Improved customer service by projecting friendly and knowledgeable attitude.

Education

Mallard Creek High School
Charlotte, NC

High School Diploma
06.2018

University Overview

  • Honoree of
  • 3.7 GPA
  • Extracurricular Activities: Manager Basketball Team
  • Extracurricular Activities: Volunteer Special Education Students

Skills

  • Team Player
  • Warm and Welcoming
  • Multi-Line Telephone Systems
  • Active Listening and Communication
  • Time Management
  • Bank Deposit Preparation
  • Calendar and Scheduling Software
  • Call Transfers

Accomplishments

The Model Experience Fashion Show

Traveled to Los Angeles, Ca: Modeled in the Spring LA Fashion Show March 2019

Creme Magazine Fashion Show

Volunteered: was selected by an influencer to help organize and style the models for the Diamonds and Denim event February 2020


Timeline

Hostess

The Boiler Atlanta
02.2022 - Current

Personal Assistant

Career Sisters
01.2020 - 02.2021

Administrative Assistant

Vernu Medical
11.2019 - 02.2022

Actress

Legacies, Love & Hip Hop
02.2019 - 02.2020

Key Holder Supervisor

Claire's Boutique
07.2018 - 11.2019

Mallard Creek High School

High School Diploma

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Dasia Hinton