Summary
Overview
Work History
Education
Skills
Timeline
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Daulton Fetrow

York ,PA

Summary

Dynamic Field Technician with extensive experience at Guardian CSC, excelling in water treatment technology and customer relations. Proven ability in sales and training, leveraging strong communication and conflict management skills. Achieved consistent sales growth while ensuring quality assurance in installations and repairs, enhancing client satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Field Technician

Guardian CSC
11.2022 - Current

•Serviced water treatment technology all across North East United States

•Worked and communicated with many people from various backgrounds

•Installed and repaired large softener and filter systems as well as RO systems

•Sold both equipment and contracts on a weekly basis

•Trained others in the field throughout my years

Field Technician

Roto-Rooter
05.2022 - 10.2022

•Communicated with customers the work being performed as well as necessary repairs and payment

•Travelled to customers homes and businesses to make repairs or service their plumbing and drain systems

•Worked with various people of various backgrounds both learning and teaching

Sales Agent

Aflac
12.2021 - 05.2022
  • Developed strong client relationships through effective communication and personalized service strategies.
  • Collaborated with team members to identify customer needs and tailor insurance solutions accordingly.
  • Conducted thorough market research to enhance product knowledge and competitive positioning.
  • Assisted clients in understanding policy benefits, ensuring clarity and satisfaction throughout the sales process.
  • Managed follow-up communications to nurture leads and secure new business opportunities consistently.

Retail Sales Associate

Rutters
03.2020 - 09.2021
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Managed cash register operations, ensuring accurate transactions and effective handling of cash flow.
  • Maintained store presentation standards through regular stock replenishment and visual merchandising efforts.
  • Collaborated with team members to achieve sales goals and improve customer service strategies.
  • Implemented promotional displays, increasing product visibility and attracting customer interest.
  • Processed inventory shipments efficiently, contributing to timely product availability on the sales floor.

Education

High School Diploma - General

York County School of Technology
York, PA
06.2019

Certification Of HVAC And Plumbing - HVAC/Plumbing

York County School of Technology
York, PA
06.2019

Skills

  • Professional communication
  • Data collection
  • Interpersonal and written communication
  • Quality assurance controls
  • Conflict management
  • Diligence

Timeline

Field Technician

Guardian CSC
11.2022 - Current

Field Technician

Roto-Rooter
05.2022 - 10.2022

Sales Agent

Aflac
12.2021 - 05.2022

Retail Sales Associate

Rutters
03.2020 - 09.2021

High School Diploma - General

York County School of Technology

Certification Of HVAC And Plumbing - HVAC/Plumbing

York County School of Technology
Daulton Fetrow