Dau Naw Zatau
Cheektowaga
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at OG Dumpling House. Proven ability to enhance guest engagement and streamline service processes, ensuring satisfaction in fast-paced environments. Expertise in cash handling and team collaboration, committed to maintaining high standards of hospitality.
Overview
3
3
years of professional experience
Work History
Server
OG Dumpling House
07.2024 - Current
- Provided exceptional customer service by attentively addressing guest inquiries and preferences.
- Facilitated efficient table turnover by coordinating with kitchen staff for timely food delivery.
- Assisted in training new servers on menu offerings and service protocols to enhance team performance.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health and safety standards.
Certified Nursing Assistant
Catholic Health
08.2023 - 12.2023
- Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments and documentation, enhancing workflow efficiency.
- Monitored vital signs and reported changes, contributing to timely medical interventions.
- Supported patient mobility through safe transfer techniques, promoting independence and safety.
Server
Easy Wok
11.2022 - 06.2023
- Provided exceptional customer service in fast-paced dining environment.
- Managed order taking and delivery efficiently to ensure customer satisfaction.
- Collaborated with kitchen staff to streamline food preparation and service processes.
- Maintained cleanliness and organization of dining area for optimal guest experience.
Education
Associate of Applied Science - Nursing
Trocaire College
Buffalo05-2026
High School Diploma -
Maryvale High School
Cheektowaga06-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Team collaboration
Timeline
Server
OG Dumpling House
07.2024 - Current
Certified Nursing Assistant
Catholic Health
08.2023 - 12.2023
Server
Easy Wok
11.2022 - 06.2023
Associate of Applied Science - Nursing
Trocaire College
High School Diploma -
Maryvale High School