Daung Wai Moe Aung

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.

• Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
• Trained and mentored staff on operational procedures and best practices.
• Resolved customer inquiries and complaints swiftly to maintain positive dining experiences.
• Developed strong relationships with regular customers, leading to increased loyalty and word-of-mouth referrals.
• Boosted team morale through motivational leadership style that encouraged collaboration, open communication, and recognition of individual achievements.

• Trained servers on order management, food service quality and how to build rapport with guests.
• Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
• Monitored and adjusted pricing, discounts and promotions to maximize profitability.
• Oversaw daily restaurant operations, ensuring high-quality service and customer satisfaction
• Fostered culture of teamwork and cooperation among staff, resulting in smoother restaurant operations.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Greeted and seated guests, ensuring a welcoming atmosphere.
• Developed strong rapport with repeat clientele, fostering loyalty through genuine hospitality and attention to detail.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Processed customer transactions accurately and efficiently using POS system.
• Delivered exceptional customer service, ensuring guest satisfaction and addressing concerns promptly.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

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• Collaborated with management to develop strategies for improving overall store operations.