Dave Bierwirth
Salt Lake City
Summary
Dynamic hospitality professional with proven expertise in high-volume dining and hospitality service excellence, notably at Slackwater Pizzeria SLC. Excelled in enhancing guest experiences and resolving complaints, boosting loyalty. Skilled in food sales promotion and maintaining order accuracy. Demonstrated leadership as a Shift Manager at Starbucks, improving team performance and inventory management.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Server
Gourmandise The Bakery
01.2025 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Server
Slackwater Pizzeria SLC
11.2023 - 01.2025
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously, up to seven at once, without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Head Server/Barista
Eva's Bakery
04.2022 - 11.2023
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Barista
Grounds for Coffee 25th Street
09.2021 - 04.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Cash Operations Associate/Banquet Server
Snowbasin
10.2018 - 03.2020
- Ensured transparency in financial dealings by meticulously maintaining detailed records of cash transactions, including receipts, disbursements, and transfers, with totals oftentimes totaling $10,000+
- Enhanced cash handling efficiency by implementing a streamlined process for counting and sorting currency.
- Minimized cashier shortages through routine monitoring of transaction logs coupled with cross-verification checks against physical inventory counts.
Shift Manager/Barista
Starbucks
01.2015 - 08.2021
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Education
Bachelor Of Arts - English
Weber State University
Ogden UT 01.2018 - 04.2020
Skills
Food sales and promotion
High-volume dining
Order accuracy
Hospitality service expertise
Timeline
Server
Gourmandise The Bakery
01.2025 - Current
Server
Slackwater Pizzeria SLC
11.2023 - 01.2025
Head Server/Barista
Eva's Bakery
04.2022 - 11.2023
Barista
Grounds for Coffee 25th Street
09.2021 - 04.2022
Cash Operations Associate/Banquet Server
Snowbasin
10.2018 - 03.2020
Bachelor Of Arts - English
Weber State University
01.2018 - 04.2020
Shift Manager/Barista
Starbucks
01.2015 - 08.2021
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