Dave DeGray
Middlebury
Summary
Dynamic operations manager with a proven track record at Hannaford Supermarket, excelling in team leadership and inventory management. Empowered staff to enhance accountability, resulting in improved performance outcomes. Skilled in problem-solving and customer service, ensuring optimal facility functionality and high standards of cleanliness in the produce department. Helped employees punch out on time buy helping with their closing duties like mopping, stocking product and general cleaning.
Overview
5
5
years of professional experience
Work History
Evening Operations Manager
Hannaford Supermarket
09.2009 - 03.2014
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Offloaded delivery trucks
Produce Associate
Hannaford Supermarket
06.2009 - 03.2014
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
Education
All High School Credits
Middlebury Union High School
Middlebury, VT06-1987
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Employee relations and conflict resolution
- Decision-making
- Staff management
- Inventory management
- Performance monitoring
- Customer relationship management
Timeline
Evening Operations Manager
Hannaford Supermarket
09.2009 - 03.2014
Produce Associate
Hannaford Supermarket
06.2009 - 03.2014
All High School Credits
Middlebury Union High School
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