Dave Patel
Norristown,PA
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
3
3
years of professional experience
Work History
Shift Leader
Chick-fil-A
Norristown, PA
11.2021 - Current
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Coached team members to increase productivity and reduce workplace accidents.
- Analyzed sales data to identify trends and areas for improvement.
- Assessed reports and adjusted workflows to realign with targets.
- Collaborated with management to set performance goals and evaluate progress.
- Set specific goals for projects to measure progress and evaluate end results.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Fostered a team-oriented environment to increase morale and productivity.
- Delegated tasks to employees and monitored activities and task completion.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Handled emergency situations with composure and in accordance with company guidelines.
Education
Associate of Marketing - Marketing
Montgomery County Community College
Blue Bell, PASkills
- Professional appearance
- POS system operation
- Strategic thinking
- Follow-up procedures
- Issue resolution
- Positive attitude
- Goal setting and tracking
- Customer service management
- Client support
- Role modeling
Timeline
Shift Leader
Chick-fil-A
11.2021 - Current
Associate of Marketing - Marketing
Montgomery County Community College